Act quickly
Take faster decisions for relevant actions to prevent non-conformances from happening again.
Engage all stakeholders
The non-conformance module ensures everyone, even external stakeholders, can directly report anomalies easily, anywhere, also while offline.
Facilitate problem solving
Collect all non-conformances data for improved reactivity, in-depth analysis, and continuously improve products and processes
Report all events with the non-conformance power Apps
- The non-conformance Power Apps, specifically designed for frontline users, allows anyone to easily report an incident or anomaly on any device by taking pictures, even when offline.
- The app contains a failure catalogue for end users to take quick decisions around anomalies.
Let customers report complaints easily
- Customers can directly report complaints in the software with the needed data for immediate handling. Suppliers can easily announce deviation requests through configurable forms.
- These forms are securely shared with internal/external stakeholders and there is no additional cost for anyone to report events through Microsoft Forms.
Ensure efficient problem solving with automated workflows
- As soon as a non-conformance is reported, an automated workflow starts. Members are instantly notified in Teams for quick investigation, avoiding cumbersome email exchanges.
- Intelligent forms guide users to determine root causes (5 why, fishbone) and risks. Automated workflows ensure corrective actions (CAPA) are effective before the non-conformance is closed.
Measure customer satisfaction effortlessly
- Easily collect customer feedback by using survey forms with no extra software licenses needed. Simply share access to surveys with your clients and collect satisfaction data in the eQMS.
- With Power BI dashboard, decision makers have instant insight about customer satisfaction, simplifying decision making and leading to enhanced client satisfaction.
Connect with Dynamics 365 ERP system
- BPA’s QMS is seamlessly integrated with Microsoft Dynamics 365.
- Easily retrieve data from your ERP system when registering a non-conformance (i.e. product, SKU, etc.) and avoid redundant data in both systems.
Boost productivity with teamwork
- Minimize email exchanges and switch to productive live discussions in Microsoft Teams for managing non-conformances.
- Users can search and share non-conformance cards while discussing, start a Teams session right away or assign tasks, improving productivity.
Accelerate problem solving processes with GenAI
- To facilitate non-conformance management, we have integrated some AI-driven features.
- Quickly find assigned non-conformances or related CAPA actions by simply asking a chatbot in Microsoft Teams. Q-Pilot, our virtual GenAI-powered assistant, helps you quickly find similar anomalies based on configurable patterns.
Quicken decision making with advanced Power BI
- The non-conformance module is ready to be used in Power BI reports.
- Share automatic reports with decision makers and drill down interactive charts (i.e. Pareto) to dynamically view data for actionable insights.
Do more with Microsoft 365 technologies
- The non-conformance management module leverages Microsoft 365 technologies (Teams, Power Automate and SharePoint) for the best user experience on any device.
- Fully align with IT initiatives to enforce security and optimize cost when managing non-conformances.
Report all events with the non-conformance power Apps
- The non-conformance Power Apps, specifically designed for frontline users, allows anyone to easily report an incident or anomaly on any device by taking pictures, even when offline.
- The app contains a failure catalogue for end users to take quick decisions around anomalies.
Let customers report complaints easily
- Customers can directly report complaints in the software with the needed data for immediate handling. Suppliers can easily announce deviation requests through configurable forms.
- These forms are securely shared with internal/external stakeholders and there is no additional cost for anyone to report events through Microsoft Forms.
Ensure efficient problem solving with automated workflows
- As soon as a non-conformance is reported, an automated workflow starts. Members are instantly notified in Teams for quick investigation, avoiding cumbersome email exchanges.
- Intelligent forms guide users to determine root causes (5 why, fishbone) and risks. Automated workflows ensure corrective actions (CAPA) are effective before the non-conformance is closed.
Measure customer satisfaction effortlessly
- Easily collect customer feedback by using survey forms with no extra software licenses needed. Simply share access to surveys with your clients and collect satisfaction data in the eQMS.
- With Power BI dashboard, decision makers have instant insight about customer satisfaction, simplifying decision making and leading to enhanced client satisfaction.
Connect with Dynamics 365 ERP system
- BPA’s QMS is seamlessly integrated with Microsoft Dynamics 365.
- Easily retrieve data from your ERP system when registering a non-conformance (i.e. product, SKU, etc.) and avoid redundant data in both systems.
Boost productivity with teamwork
- Minimize email exchanges and switch to productive live discussions in Microsoft Teams for managing non-conformances.
- Users can search and share non-conformance cards while discussing, start a Teams session right away or assign tasks, improving productivity.
Accelerate problem solving processes with GenAI
- To facilitate non-conformance management, we have integrated some AI-driven features.
- Quickly find assigned non-conformances or related CAPA actions by simply asking a chatbot in Microsoft Teams. Q-Pilot, our virtual GenAI-powered assistant, helps you quickly find similar anomalies based on configurable patterns.
Quicken decision making with advanced Power BI
- The non-conformance module is ready to be used in Power BI reports.
- Share automatic reports with decision makers and drill down interactive charts (i.e. Pareto) to dynamically view data for actionable insights.
Do more with Microsoft 365 technologies
- The non-conformance management module leverages Microsoft 365 technologies (Teams, Power Automate and SharePoint) for the best user experience on any device.
- Fully align with IT initiatives to enforce security and optimize cost when managing non-conformances.
Experience firsthand BPA QMS software
Agile eQMS modules for all your requirements
Document Control
Non-Conformances Management
Audits Management
CAPA Actions
Equipment Management
Training Management
Process Management
Change Management
Risk Management
Supplier Management
Health & Safety
Information Security
Environmental Aspects
Want to learn more about BPA's eQMS?
Extensions Available
Unlock peak performance with Power Extensions
Incident Power Apps
Easily report all non-conformities and incidents in the eQMS anywhere, on any device, even offline, with an intuitive app dedicated to frontline collaborators.
Audit Power Apps
Specifically designed for field inspectors, this app allows for simple, efficient and secure audits on any device, even when offline.
Equipment Power Apps
Simplify equipment and asset verification with an intuitive and secure mobile app designed to enhance your experience in the field on your preferred device.
Document Power Apps
Access all compliance documents easily on any device without the need of a 3rd-party application. Accessing documents has never been easier.
Power Bi Templates
Ready-to-use prebuilt business intelligence reports, designed to facilitate decision-making and let you focus on what really matters.
Workflow Templates
Push the boundaries of automation by unleashing Power Automate’s potential. 50+ workflows are available providing unlimited possibilities across platforms.
Dynamics 365
Easily extend your ERP on Dynamics 365 with robust quality management modules. Forget about syncing data and avoid redundancies across systems.
Teams Forms
Take faster decisions and enhance collaboration of your teams by quickly registering events in your QMS through forms while discussing in Teams.
Teams Productivity
To further enhance productivity, interact with your eQMS by just asking a chatbot to assign a task or schedule meetings while chatting on Teams.
Q-Pilot
Unlock the GenAI power on your internal eQMS data with a virtual Quality Management assistant. Simplify tasks and stay in control with “Q”.