Agile eQMS for the services sector
BPA Solutions agile and cost-effective software supports process management, service request management, process automation, contracts and document management, project management, as well as reporting and analytics. By leveraging BPA’s eQMS, improve customer satisfaction, streamline processes and optimize resource allocation, ensure compliance with contracts and SLAs, deliver projects successfully, and make data-driven decisions for continuous improvement.
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Streamlined process management
To ensure consistency and efficiency, BPAQuality365® enables service providers to optimize operations, and effectively adapt to changing market dynamics. BPA’s QMS software makes it easy for collaborators to understand processes and their associated regulations with visual process maps.
Effective service request management
With BPAQuality365®, streamline and automate your service request processes. It allows to easily capture and prioritize service requests, assign tasks, and track their progress. The software provides effective tools for ticket management, task assignment, and service level agreement (SLA) tracking. With BPA, enhance response times, improve service quality, and ensure timely resolution of customer issues.
Robust process automation and optimization
BPAQuality365® allows companies to fully digitize manual processes, streamline workflows, and eliminate inefficiencies. The software allows to automate tasks such as service requests, contract approval, and reporting, improving accuracy and productivity. With its advanced analytics and reporting capabilities, BPA’s eQMS allows you to improve client satisfaction, track KPIs, and unlock continuous improvement.
Efficient project management
BPAQuality365® enables to plan, execute, and monitor projects effectively, ensuring that they are completed on time and within budget. The software provides tools for task management, milestone tracking, and project collaboration. Streamline project workflows, improve team coordination, and deliver projects successfully with an intuitive and cost-effective eQMS fully powered by Microsoft 365.
Advanced reporting and analytics
With BPAQuality365® generate comprehensive reports and gain actionable insights from your data. With its advanced reporting and analytics capabilities, track and measure KPIs, monitor service metrics, and analyze customer satisfaction. Leveraging Power BI, generate custom dashboards, visual reports, and performance scorecards, quickly identifying areas of improvement, and enhancing operational efficiency.
Microsoft 365
The best technology for your QMS
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Trusted by 200+ delighted customers
that keep growing with BPA Solutions
Micronit
Micronit
OIKEN
Groupe-E
Sakata Seed America
Symbios
Imspex Medical
securitas
Cleaveland Price
Cleaveland Price and BPA Solution | #1 eQMS powered by Microsoft 365
RHEA Group
Innoture
interlake steamship
Losinger Marazzi
refraco
Abax
sydney fish market
cambi
See firsthand what BPA Solutions has to offer
“We were able to successfully integrate our 1200 quality documents into an electronic, fully managed system with versioning control and electronic signatures, which is something that we have to implement for our regulatory requirements.....”